Terms of Service
Last updated: May 20, 2026
1. Purpose
These Terms govern access to the Traaker platform (the « Platform ») operated by HORIZON AI, a French SAS with share capital of €1,000, registered office at 35 avenue Marcel Dassault, 31500 Toulouse, France, registered with the Toulouse Trade and Companies Register under number 104 720 388 (the « Provider »), and the subscription by any legal entity or natural person acting in a professional capacity (the « Customer »).
2. Sign-up and account
Sign-up is done online. The Customer provides identification information, accepts these Terms and the Privacy Policy, and confirms their email address. The Customer is responsible for keeping their credentials confidential.
3. Free trial
Every new account starts with a 7-day free trial on the Pro plan. A valid payment card is required at signup but no charge is made during the trial. The Customer may cancel at any time during this period at no cost. After 7 days, the subscription is automatically billed unless cancelled beforehand.
4. Subscription and billing
Pricing and plan features are listed on the Pricing page. Billing is monthly or annual at the Customer's choice. Payments are processed by Stripe; no payment card data is stored by the Provider.
5. Termination
The Customer may cancel their subscription at any time from their account. Cancellation takes effect at the end of the current billing period.
6. Customer obligations
The Customer agrees to use the Platform in compliance with these Terms and not to harm its integrity. Automated account creation, bot usage, scraping, or any abuse of service is prohibited.
7. Intellectual property
The Platform, its code, brand and all its content are the exclusive property of the Provider. Data entered by the Customer remains the property of the Customer.
8. Personal data
Personal data processing is detailed in the Privacy Policy. Data is hosted in Europe and GDPR-compliant.
9. Liability
The Provider commits to a best-efforts obligation. Its liability is capped at the amount paid by the Customer over the twelve months preceding the triggering event.
10. Governing law and disputes
These Terms are governed by French law. In case of dispute, jurisdiction is granted to the courts of the Provider's registered office, subject to mandatory applicable provisions.
For any question regarding these Terms: contact us.